Yes! We do ship internationally from the Netherlands. There are no customs costs to the UK or US and we use some of the world's most trusted shipping carriers like UPS, DHL, DPD, and USPS.

It takes our professional design team 1-4 business days to draw and engrave your jewelry piece. After that, we ship your order with DHL, DPD, UPS, or USPS and the average shipping time will vary according to where you live:

EUROPE: 1-4 business days

UK: 1-5 business days

USA: 3-6 business days

CANADA: 4-10 business days

AUSTRALIA & NEW ZEALAND: 5-8 business days

REST OF THE WORLD: 5-20 days

You should receive a shipment confirmation from us via email as soon as your order has been shipped. In that confirmation, you can find a tracking code that should direct you straight to the tracking page.

If you have trouble finding the tracking page, please contact us with the form above or at contact@alwaysbuddies.com.

Please contact us directly with the contact form above or at contact@alwaysbuddies.com for changes or cancellations as soon as possible.

We have a 30-day return policy. If you want to make a return, please contact us at contact@alwaysbuddies.com. You can read the full return policy here.

No, you do not have to worry about any of that. We got it all covered! There are no hidden taxes or customs costs for you.